Can't restore WeChat photos from iCloud backup

When lost some iPhone data, like WeChat photos, we all know we can restore them from iCloud backup. What if we can’t restore WeChat photos from iCloud backup?

Most of us will have the experience that do backup in iCloud for our iPhone data, in case we lost or delete some of them, or when we need to change our iPhone. So then those things happen, we’ll need to restore our iPhone data from iCloud backup, like WeChat photos. But sometimes, we just can’t restore WeChat photos from iCloud backup, what to do? Don’t worry, we’ll show us some tips about what to do when we can’t restore WeChat photos from iCloud backup.

First. Check Wifi connection

When we couldn’t restore WeChat photos from iCloud backup, please make sure that our iPhone is connected with Wifi and works well.

Remark: if our iPhone is with cellular internet, it won’t help with restoring backup files from iCloud.

Second. Input correct iCloud ID and password

After checking your Wifi connection, if it still doesn’t work. Then we can check if we make input the correct Apple ID and password.

When it asks several Apple IDs, it may be because you have backup some purchased files, including some Apps, music ect.

Third. Some items won’t restore

When it shows some items won’t be restored, then check your Wifi connection, maybe your network is disconnected. When it’s connected, tap on pause the process, then begin it.

If we still couldn’t restore WeChat photos from iCloud backup from all those steps, we can also contact Apple store for help.

Following will introduce us how to selectively restore WeChat photos from iCloud Backup.

Selectively Restore WeChat photos from iCloud Backup

As we know when we restore iPhone data from iCloud backup, it will need us to erase all content and settings, also it won’t support us to do it selectively. Here we’ll introduce you a third-party iOS data recovery tool iRefone, which can help us selectively restore iPhone data from iCloud backup, and it allows us to preview them before restoring. Also it can help us recover more than 16 kinds of iPhone files even we didn’t do any backup, like contacts, notes, messages, photos, WeChat messages, reminders ect.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, choose “Recover from iCloud Backup”, log in it with Apple ID and password.



Step 2. When log in, all our backup files in iCloud will show up, click “Download” at the end of the files you need.



Step 3. After downloading, we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “WeChat Attachment” icon, and it’ll be scanned by the software.



Step 4. Wait a few seconds for scanning, then we can preview and choose WeChat photos you need, tap on “Recover to PC”.